Pro Steamer
Water Damage Restoration

Floods, burst pipes, sewage backups, and overflowing sinks can all lead to serious water damage in your homes. Fortunately, your home doesn’t have to suffer for long. Pro Steamer Cleaning and Restoration is available to respond 24/7 to any emergency water damage in your Roswell, New Mexico home or office. Our technicians are trained and certified to deal with any damage water can cause, including electrical concerns and mold removal. Give us a call any time at 575-623-0993 to get fast, reliable service from our fully trained technicians.

Types of Water Damage
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Whitewater Damage

Whitewater damage is the least toxic water damage your home can have. The water consists of clean water that often is the result of a burst pipe or overfilled sink or bathtub. Because there is no sewage or chemicals in this water, it does not pose a health risk like other types of water damage.

Whitewater damage is generally safe enough for a homeowner to clean on their own. Towels, shop vacs, and large fans can be used to extract the water and dry out any floors, walls, or furnishings it may have affected. However, the longer water sits unnoticed in an area, the more chances it has to cause more hazardous damage, such as mold. If you discover whitewater damage that has possibly been sitting around for a while, it’s best to call the professionals for cleanup.

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Graywater Damage

Graywater damage is slightly more hazardous than whitewater damage, but the severity of the hazard can vary. Graywater damage is the result of toilet overflows or minor sewage system backups. Because the water comes from a sewage line, there is the chance of harmful bacteria being present. However, if there is no visible waste, then it can be treated much like whitewater damage.

If there is visible waste in graywater damage, it’s best to let the professionals handle it. Sewage waste contains a host of bacteria that can cause serious injury if not handled properly. Sewage water is also more likely to cause mold growth, even if it’s cleaned up quickly. It’s always best to have a mold specialist inspect the area and remove any signs of mold.

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Black Water Damage

Blackwater damage is extremely toxic and should never be handled without professional aid. This damage is the result of extreme sewage backups, with clearly visible waste, and most floods. Blackwater damage carries a host of bacteria that can damage you, your family, and your home. It’s imperative you do not stay in any structure that has blackwater damage as it could quickly lead to serious health issues.

If you do discover blackwater damage in your Roswell, New Mexico home or office, call our emergency hotline at 575-623-0993. Our phone lines are open 24/7 to respond to emergency floods and other types of water damage. We never leave a voicemail unreturned and will respond to your call as soon as possible.

We Hope This Never Happens But…
In Case You Have Water Damage, Pro Steamer Is Here To Help!

WATER IS THE SINGLE MOST POWERFUL, a destructive substance in the indoor environment. In the home or office, it ruins carpeting, furniture, and fabric, seeps through and under floors, rots wood, and actually destroys the structural integrity of the building itself. Even lingering dampness can foster mold, mildew, and a plethora of unhealthy microorganisms growth.

Don’t settle for anything less than help from a Certified Water Damage Restoration Specialist!

There are big differences between ordinary carpet cleaners and Water Damage Restoration Specialists. Just because someone has a pry bar, sledgehammer, or shop vacuum, doesn’t make them a restoration specialist. REAL specialists know more than demolition and water extraction.

There’s intense training from industry institutions, such as the IICRC, a non-profit organization that establishes standards for these industries and properly prepares the specialist with critical skills that imposters can only guess at. Skills like “Psychometrics”- A scientific way to figure out exactly how much drying equipment is needed to dry your building without risk of exposing you to dangerous mold or mildew growth or damaging your structure.

Pro Steamer is the only IICRC Certified Firm in the area which means all our technicians are IICRC Certified, we have signed and agreed to adhere to the IICRC Certified Firm Code of Ethics and are insured. Our technicians have attended an IICRC- approved school, passed a written examination, received hands on training, and are required to maintain their certifications by learning about the latest in restoration technology and techniques. You can be assured that they will provide you and your insurance company with the highest level of service.  . 

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WHAT DOES A WATER DAMAGE RESTORATION SPECIALIST DO?

If restoration work is delayed or performed by inadequately trained people, the risk of costly secondary water damage is quite high! Secondary water damage can be hidden to the eye for weeks or months, but can continue to destroy walls, floors, and the structural integrity of a building. It can also foster microorganism growth, which is unhealthy for humans, cause many other long term health problems, and become attractive to insects and other pests.  Do not attempt to clean up the water damage yourself–that may only contribute to the problem and cause further damage.

We respond 24/7 and can be at your home within an hour. Any flood should be attended within 24 hours.

Water damage spreads in all directions, outward in an ever-widening circle, down through materials, even up by soaking into fabrics. Containment of damage is a most important step to minimizing costs and minimizing total time required to restore the entire site to its original condition.

A water damaged environment puts forth a variety of hazards, from electrical fires and slip-n’-fall injuries to the spread of contagious viruses and disease.

Safely, economically, and efficiently. The last thing you want is to create more damage while trying to remove goods and materials!

And the materials in the environment with professional equipment. During the drying process the air is typically computer monitored to maintain a proper balance of temperature and humidity. Proper drying techniques get the job done as quickly as possible without shrinking fabrics, other damage, leaving damp areas, etc.

Combines comprehensive cleaning, odor removal, fungus prevention, making sure everything is ready for replacement as needed.

Ok, I’m convinced not to handle the water extraction myself. What do I do now?

The IICRC recommends the following actions to minimize damage while waiting for us to arrive:

  • Shut off the water source as soon as possible and attend to obvious safety hazards, like electrical shock and personal injury from slips and falls. Call your plumber if necessary. The leak or source of water must be stopped before we arrive. Your plumber can advise you how to turn your water main off.
  • Move furnishings out of wet areas or protect furniture legs from absorption and damage with triple-folded aluminum foil. Pin up upholstery skirts.
  • Increase airflow with open windows, fans, and heating and air conditioning systems. Open doors, drawers, cupboards, and closets to maintain optimal air circulation and promote drying.
  • Turn on air conditioner if damage occurs in summer or the heater in winter
Do Not …...
  • Wait to call for professional help. The longer you wait the more damage will occur.
  • Use your household vacuum to remove the excess water!!!
  • Use electrical appliances while standing on wet flooring or carpets.
  • Go into any room with standing water if the electricity is on.
  • Lift tacked down carpet without professional help as this could cause damage and shrinkage.
  • Go into any room where the ceiling is sagging.
  • Do not store damp items in plastic bags where mold can grow.
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Blackwater Damage

Blackwater damage is extremely toxic and should never be handled without professional aid. This damage is the result of extreme sewage backups, with clearly visible waste, and most floods. Blackwater damage carries a host of bacteria that can damage you, your family, and your home. It’s imperative you do not stay in any structure that has blackwater damage as it could quickly lead to serious health issues.

If you do discover blackwater damage in your Roswell, New Mexico home or office, call our emergency hotline at 575-623-0993. Our phone lines are open 24/7 to respond to emergency floods and other types of water damage. We never leave a voicemail unreturned and will respond to your call as soon as possible.

Steps to Take After Finding Whitewater or Graywater Damage

If you find white- or graywater damage and deem the area safe to move around in, here are a few steps you can take to help the cleanup and restoration process go smoothly.

Disconnect items plugged into outlets: It’s no secret that water and electricity don’t mix. It can be hard to determine whether or not any electrical damage has occurred, and it’s better to be safe than sorry. Unplug any electrical items that are connected to outlets in the damaged area. Be sure to check the entire room, as an electrical issue in one outlet could cause similar issues in nearby outlets.

Remove and dry salvageable items: Most smaller items can be safely retrieved from the damaged area and dried off using fans, blow dryers, or even just fresh air.

Document damages: As long as the area is safe, take pictures or videos of the damages. Make note of any items that were damaged that may be insured, and then make a list of other damages to floors, walls, furniture, etc.

Contact your insurance: Most insurance policies cover water damages. If you are unsure, contact your insurance adjuster to double-check and ask about the process to file a claim. Most companies will require a home inspection report detailing the full extent of the damages and the estimated cost of repairs.

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The Cleanup Process

Smaller, clean water damage can be handled fairly easily with at-home equipment. But for larger areas with more visible waste, you’ll need a professional cleanup job.

When you hire Pro Steamer Cleaning and Restoration, we’ll arrive on-site as soon as possible to begin our thorough examination to assess the damages. We’ll provide you with an itemized assessment and a time and money estimate for repairs. Once the plan is agreed upon, our trained and certified technicians will extract the water and begin the drying-out process. The sooner your property is dried out, the sooner the restoration process can begin.

Our main objective is to try and minimize the impact our restoration has on your daily life. Our team of technicians includes a variety of specialties. We can handle any contracting or reconstruction services your home may need. When you hire Pro Steamer Cleaning and Restoration to restore your Roswell, New Mexico home or office, you hire one company to complete all the work required.

At Pro Steamer Cleaning and Restoration, we believe in providing the best service possible as soon as possible. We never leave a voicemail unanswered and always respond quickly to any emergency. Call us today at 575-623-0993 for a quick and thorough water damage inspection, removal, and repair. Let our family-owned company take care of your family home.

Call Now! (575) 623-0993