The timeline varies depending on the extent of the smoke damage, but most projects are completed within 1–3 days. Severe cases may take longer, especially if structural cleaning is involved.

 Yes, when done properly. At Pro Steamer Restoration, we use advanced techniques and equipment to eliminate odors at the molecular level—not just mask them—ensuring complete and lasting results.

 We use a combination of deep cleaning, HEPA air scrubbing, ozone treatments, and thermal fogging. These methods neutralize smoke particles embedded in surfaces, fabrics, and air systems.

 Yes, our treatments are safe when used correctly. We take necessary precautions during the process and let you know if temporary relocation is recommended for safety during certain steps, such as ozone treatment.

 In most cases, you can stay on-site. However, for certain treatments like ozone or fogging, temporary evacuation may be required for a few hours. We’ll provide clear instructions before starting.

 Absolutely. We specialize in removing long-term tobacco and cigarette smoke odors from walls, carpets, upholstery, and HVAC systems in both residential and commercial spaces.

 In many cases, yes—especially if the smoke odor is the result of a covered fire or accidental damage. We can work directly with your insurance provider to assist with claims.

 We proudly serve residential and commercial properties across the New Mexico area, including Clovis, Portales, and surrounding communities. Contact us to confirm service availability in your area.

 If the source of the smoke isn’t completely removed or if the treatment isn’t thorough, odors can return. That’s why we focus on deep, source-level odor removal to prevent future recurrence.

 Immediately. The longer smoke odors sit, the deeper they penetrate surfaces. A quick response increases the chances of full odor removal and reduces restoration costs.