Professional Rug Cleaning

Family cat in the kitchen on a rug

Looking for a Place to have Your Oriental or Fine Area Rugs Professionally Cleaned?

We wanted to create a place locally where you could get your rugs cleaned professionally, without traveling out of town and without months of waiting for them to be returned to your home.  Right here in Roswell we can wash and dry your beautiful rugs. 

Why Your Area Rugs Need Special Attention

Area rugs should not get the same treatment as your wall-to-wall carpet! Many area rugs such as fine oriental rugs are very costly and are made from fragile natural fibers, alluring dyes, and foundation materials that cannot be cleaned in the way we usually clean synthetic carpets (such as nylon, olefin, and polyester).

Most professional carpet cleaning systems involve the use of high heat, high water pressure, extreme agitation, and intense chemical activity. Most area rugs should NOT be cleaned using these methods.

A more gentle “hand washing” process must be used to safely clean beautiful area rugs. Because more time is involved in hand washing and more complex cleaning products must be utilized to avoid damaging the fibers and dyes, you would expect that professional area rug cleaning would be more costly than standard carpet cleaning. It is. 

Why are Area Rugs more Challenging to Clean?

 Because of the dense pile construction of area rugs, dirt particles work their way down through the fibers - to the backing foundation of the rug where they cannot be removed by ordinary vacuuming. This loose grit wreaks havoc on your rug’s delicate fibers, causing a cutting abrasive action as you walk on the rug. 

Abrasion accounts for fiber loss (wear) and embedded soil stains. Other types of soil including food particles and pet oils “hide” in the dense pile, making your rugs an ideal haven for germs, bacteria, and other nasty creatures such as dust mites! 

Dust mites are too small to be seen but are the most common cause of year-round allergy and asthma. They live in mattresses, pillows, carpets, rugs, furniture, bedcovers, and clothes – anywhere they can feed on dead flakes of human skin. 

All foreign pollutants in your rugs should be removed by professional rug cleaning on a regular basis to keep your rugs “healthy”. We use a unique and thorough high-volume clear water rinse extraction process. You see, the amount of water used to clean area rugs is directly proportional to the amount of soil removed in the rinsing process. 

How Often Should You Clean Your Rugs?

Your high traffic rugs should be lightly cleaned several times a year and thoroughly cleaned at least once a year professionally. Low traffic area rugs should be cleaned every 2-3 years to rinse away accumulated dust and soil. Even if the rug doesn’t LOOK dirty…it should be routinely washed. 

The Process

Dusting: Some rugs can hold up to one pound of dirt per square foot before it will “look” dirty. We achieve the best results by taking the time to remove all of fine grit and dirt in the foundation. This is an important first step to the cleaning process, before wetting the rug.

Flooding: The dyes of your rug are tested for colorfastness. The rug is then given a cold water, mild shampoo bath, using soft brushes for mild agitation. The rug is soaked for a certain length of time, depending on how much surface soil and spotting needs to be gently worked out and rinsed from the rug's fibers.

Drying: All of our rugs are laid out flat to dry. Hanging textiles up when wet can lead to too much strain on the foundation of the rugs. Air movers are used to help facilitate drying, without the use of high heat (so there is no worry of shrinkage). Upon a first cleaning, it is typical for a rug to shrink slightly (less than an inch) – just as cotton and wool clothing does in even a cold water hand cleaning.

Fringe Work & Finishing: Fringe tassels are cleaned an additional time after the bath. The tassels are then dried. The rug is given a final grooming with a brush, and then rolled and ready to go home.

What to do About Pet Stains & Odors

Pet urine is a troublesome problem with area rugs, however our rug washing process combined with some special intermediate wash steps remove 90% of all odor and stain problems. There is an extra cost for this service. 


Please allow 5 to 10 days for washing & drying rugs. There is no charge for pickup & delivery if we are in the area.