Serving Roswell, NM Since 1992

Then And
  NOW...

24HR Water Damage Services

Oriental Rug Cleaning

HOW YOUR AREA RUGS NEED
 SPECIAL ATTENTION

Oriental Area rugs should not get the same treatment as your wall-to-wall carpet! Many area rugs such as fine oriental rugs are very costly and are made from fragile natural fibers, alluring dyes, and foundation materials that cannot be cleaned in the way we usually clean synthetic carpets (such as nylon, olefin, and polyester).

Most professional carpet cleaning systems involve the use of high heat, high water pressure, extreme agitation, and intense chemical activity. Most area rugs should NOT be cleaned using these methods.

A more gentle “hand washing” process must be used to safely clean beautiful area rugs. Because more time is involved in hand washing and more complex cleaning products must be utilized to avoid damaging the fibers and dyes, you would expect that professional area rug cleaning would be more costly than standard carpet cleaning. It is. 
 

WHY AREA RUGS ARE MORE CHALLENGING TO CLEAN?
 

Because of the dense pile construction of area rugs, dirt particles work their way down through the fibers - to the backing foundation of the rug where they cannot be removed by ordinary vacuuming. This loose grit wreaks havoc on your rug’s delicate fibers, causing a cutting abrasive action as you walk on the rug. 

Abrasion accounts for fiber loss (wear) and embedded soil stains. Other types of soil including food particles and pet oils “hide” in the dense pile, making your rugs an ideal haven for germs, bacteria, and other nasty creatures such as dust mites! 

Dust mites are too small to be seen but are the most common cause of year-round allergy and asthma. They live in mattresses, pillows, carpets, rugs, furniture, bedcovers, and clothes – anywhere they can feed on dead flakes of human skin. 

All foreign pollutants in your rugs should be removed by professional cleaning on a regular basis to keep your rugs “healthy”. We use a unique and thorough high-volume clear water rinse extraction process. You see, the amount of water used to clean area rugs is directly proportional to the amount of soil removed in the rinsing process.

 

HOW TO GET YOUR RUGS PROFESSIONALLY CLEANED

Your high traffic rugs should be lightly cleaned several times a year and thoroughly cleaned at least once a year professionally. Low traffic area rugs should be cleaned every 2-3 years to rinse away accumulated dust and soil. Even if the rug doesn’t LOOK dirty…it should be routinely washed.

We can arrange for a convenient time to inspect & pick up your rugs. Please call Pro Steamer at 623-0993 to schedule an appointment. Pick up & delivery is at no extra charge if we are in the area. We charge $3.75 sq/ft for natural fiber rugs and $2.50 sq/ft for synthetic fiber rugs. 
 

PRE-CLEANING INSPECTION

Each rug is inspected for its unique characteristics and any pre-existing conditions. Many times, soil covers up dye lot variations (abrash), fiber staining, prior dye bleeding, worn areas or white knots that become “uncovered” after the cleaning. Sometimes these are weaving characteristics that make your rug unique, and others are damage that can possibly be repaired or reversed.

We will discuss any areas of concern that you have regarding your rugs, and your options.

Handmade textiles are rarely perfectly symmetrical. Slight design shifts in city rugs, and more noticeable design and shape variations in tribal pieces, are expected. Sometimes these can be counteracted through blocking after the cleaning (wet cotton foundation fibers can “give” a little – but not too much). 
 

3 ESSENTIAL STEPS IN CLEANING 
YOUR VALUABLE RUGS

 

1) DUSTING: Some rugs can hold up to one pound of dirt per square foot before it will “look” dirty. We achieve the best results by taking the time to remove all of fine grit and dirt in the foundation. This is an important first step to the cleaning process, before wetting the rug.

2) FLOODING: The dyes of your rug are tested for colorfastness. The rug is then given a cold water, mild shampoo bath, using soft brushes for mild agitation. The rug is soaked for a certain length of time, depending on how much surface soil and spotting needs to be gently worked out and rinsed from the rug's fibers.

3) DRYING: All of our rugs are laid out flat to dry. Hanging textiles up when wet can lead to too much strain on the foundation of the rugs. Air movers are used to help facilitate drying, without the use of high heat (so there is no worry of shrinkage). Upon a first cleaning, it is typical for a rug to shrink slightly (less than an inch) – just as cotton and wool clothing does in even a cold water hand cleaning.

4) FRINGE WORK AND FINISHING Fringe tassels are cleaned an additional time after the bath. The tassels are then dried. The rug is given a final grooming with a brush, and then rolled and ready to go home.

 

WHAT TO DO ABOUT PET STAINS & ODORS

Pet urine is a troublesome problem with area rugs, however our rug washing process combined with some special intermediate wash steps remove 90% of all odor and stain problems. There is an extra cost for this service.

Enjoy & protect your fine oriental rugs and call us at 623-0993 to schedule a time for an inspection and to pick up your rugs!  There is no charge for pickup and delivery if we are in the area. 


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